top of page
.png)
Customer Service
Communication, Professionalism & Workplace Etiquette
Semester A
Customer Service – Beginner Level (4 Weeks)
Week 1: Introduction to Customer Service & Professionalism
Week 2: Communication Skills & Customer Interaction
Week 3: Handling Challenges, Complaints & Problem-Solving
Week 4: Workplace Etiquette, Confidence & Career Readiness
Semester B
Customer Service – Beginner Level (4 Weeks)
Week 1: Introduction to Customer Service & Professionalism
Week 2: Communication Skills & Customer Interaction
Week 3: Handling Challenges, Complaints & Problem-Solving
Week 4: Workplace Etiquette, Confidence & Career Readiness
bottom of page